I contacted ASL locksmiths when I needed some work on my door (possible full replacement & increased security) & John was fast to respond to all my questions. On arrival, his colleague David gave some honest advice about the issues based on his experience and inspection - & offered a solution which was more economical, honest & fair. Such service is rare in todays world. He completed the job same day. Would highly recommend ASL for any security needs! Thank you
WHAT A RELIEF! I have just been through a stressful period where the front door to my property got damaged through a break in. I contacted so many people and it was ASL- who lived up to their name from beginning to end. The chap that came to complete the work was focused got on with job and completed it within the time frame promised. Most important he cleaned up so there was no mess or debris left. The chap did a satisfactory job on the door in order that I can resume some normality. Thanks ASL keep going (.L- Bucks...)
I can't praise ASL highly enough. The attempted break-in left my door useable short term but insecure and fragile. ASL office answered all my questions, were amazingly quick to respond, and a highly skilled fitter and accredited locksmith carried out the work, resulting in an enhanced security arrangement, a better (less drafty) fit, and matched the aesthetics required. They are in my permanent contact list for friends in need.
We called ASL 24/7 Emergency Locksmith in the middle of the night in an emergency as a family member locked themselves in the bedroom from the inside, and could not unlock the door as the lock was stuck and the key would not spin.We called a few Locksmiths and ASL were the most trustworthy and the only one to get the job done. Another Locksmith quoted £99 – and once they came to our flat, they said they would need to drill holes and damage our door and that it would now cost us £199!! So they wanted to damage our door and charge us more than what they initially quoted. Beware of scams and other dishonest locksmiths.ASL responded quickly, and arrived within 10 minutes, honoured their price quote, and got the job done quick so we could sleep. Scott was the Locksmith who was fantastic and opened our door, without damage. He was very persistent and tried multiple techniques, with various tools – he is very experienced and knew exactly what he was doing. Thank You Scott!!Highly recommend ASL – their prices are fare, their service is quick, and they are honest and professional. Five Star!
I had to call ASL out in an emergency to repair a front door, they responded quickly, got someone out to do the work that evening who did a really good job, and charged a reasonable price for the work given it was short notice and urgent. I was really pleased with the service and quality of the work.
Rip-off!!!One of the guy took 164 ponds for an emergency key open service. After that, I received a receipt and i knew that was actually 140 pounds.Also, when I tried to pay by card, they asked my card number and password. Because they didn’t have payment machine. Fortunately, I had enough cash at that moment, so I just lost 24 pounds but if I didn’t have it and if I paid by card, maybe they stole more.I highly recommend to use other companies.
The police broke into my door without reason and said it is my responsibility to fix it, and they will compensate me! A nightmare!So called these guys on Monday, worries would take a while, but I was amazed about the response as on same day they asked me to send some pictures, so which they replied with the options, we agreed which one, and following day my door has been replaced to high standards, and I could not be happier with the service and the door itself!Everything was done to minimise any inconvenience for myself, all questions asked with a big smile, nothing was too much for them, and attention to details!What can I say? My nightmare turned into sweet dreams!Thank you guys, couldn’t have asked for more!Anybody out there needing a door or other locksmiths services, this is the people you want to help you, I mean it!Thank you again!
The service was efficient however we were charged £300 for replacing a door handle. Wish we knew the price prior.Update and rely to the serive provider’s rely:As mentioned, the service was efficient. All I‘m saying is we should have checked the price prior. A bit more details:1. The emergency service was called at 6pm and the engineer arrived around 7pm.2. The service was simply replacing the broken handle to a spare handle (not new) to get in the room. No key replacement
Excellent service. Needed a replacement door and locks in an emergency and they were there within an hour. New door fitted, all furniture replaced and great new locks. Just ordered some extra keys and again, easy and efficient to do.
I had to order some extra keys for the entrance door of my building and as I wasn't sure whether I can just order them or it needs to be arranged by the managing company of the building, I cald ASL on a Sunday to check. They called me back, asked a few questions and explained exactly what I need to do. Very professional and fast service
Had my steel door installed from ASL yesterday, and after much delay due to covid i'm very pleased with it. I’ve just moved into an apartment and wanted a door that was more secure, fire rated and would allow me to retain the existing appearance on the outside of the door whilst matching my new internal doors as part of my refurbishment. ASL came out very quickly to do the survey and were very helpful in getting exactly what i wanted in terms of matching to the existing door on both the outside and my internal doors inside.This door is expensive! there’s no getting away from that. However, its without doubt a quality door that provides a significant security upgrade, and peace of mind that provides. This was also the only door on the market I could find that was made from steel, fire rated (had to be as I live in an apartment) and allowed a different design on both sides of the door (also a requirement to keep external appearance the same).Its really finished off my refurbishment and I’d definitely recommend for anyone in an apartment who will have similar requirements which another door won’t meet.
I requested for a new door and locks to be fitted after having been burgled. Henry, the carpenter, was lovely and meticulous. He stayed until the job was completely finished and was very polite. Good quality door.
Excellent service. 2nd time I have used ASL to replace a front door. 1st time due to burglary and second time when I moved in to a new flat and wanted to replace the existing flimsy internal front door with something solid. Came out to install door on a Saturday at no extra cost.
TERRIBLE EXPERIENCE.After we had a break in, we called this company being the only people we could find to work late in the day.They charged us £120, just for a guy to hammer a frame into place and replace 1 screw... we had contact them after this and they said all it was, was just to make the door lockable again.Contacted another fella, who upon arriving advised us that they should of drilled more mounting holes and installed 3 inch screws into the frame.
We had an attempted break-in, leaving our door compromised, and John responded immediately. He sent Brian to quote for a replacement door and new locks the same day. When we went ahead with the quote Brian arrived on time, having sourced a much stronger door with ASL locks. He spent a day installing the door, ensuring the work was done to the highest standards. We now have a very strong security door that was delivered and fitted swiftly, making us feel secure again. ASL are knowledgeable about what they do and carry out all their work with charm and attention to detail.
ASL fitted a new Titan door for me a number of years ago when I had been burgled. They made a terrible situation much easier to deal with as I felt safe again. I have bought new keys from them several times, for my door and the service has been fast and friendly. They are always there to help.
These are the best builders I have found in London. They arrived the next day after ordering, delivered on time, worked solidly with no break, did beautiful work, had a good eye and so the door looks lovely, responded to my ideas/concerns, and even went beyond the call of duty to help with advising on security after our burglary. I would highly recommend them.
I hadn't registered my keys and the key number didn't appear on the ASL website, so I was a bit stuck. I called the telephone number, no reply but my call was quickly returned and Eva managed to identify the keys, after I sent a photo. All very efficient.
ASL was very quick to replace our flat entrance door after a break-in. Jim was also conscientious when it came to measuring-up for a steel door replacement, getting back to us with answers to our questions. I would recommend ASL as a rapid solution in a situation such as ours.
Our flat was robbed and our door lock was broken, while out neighborhood's door was completely busted.ASL team handled it like professionals, a locksmith arrived in a matter of couple of hours and after explaining us all the options, we had out lock changed within 12 hours and he also replaced the neighborhood's door!Thanks for your help, very satisfied!
Very impressed by ASL and by the professionalism of their work. They did an excellent job by putting anew door for us. They listened to our questions and clarified technical matters we had questions about. They finished the job to my satisfaction. They left every thing clean and tidy when they finished the job. I am very pleased with them and give ASL a 5 star.