I had a break in two weeks ago. They broke the front door to get in. The frame and the door was badly damaged. I called ASL 24/7 Emergency Locksmith. They send someone to replace the front door. They arrived on time on a Saturday. The frame was badly damaged. They replaced the door and repaired the frame. Their price was nearly £1000 cheaper than another company. I am happy with the door. They gave me two extra keys for free as well. Thank you and I recommend this company.
Highly recommended! Extremely fast and efficient service. Had a custom-sized door cut and installed in a few hours. Very high quality and truly secure. Very professional and tidy. Thank you!
ASL provided a swift key replacement service, from secure information they already held. I’d highly recommend their professional approach.James Garrett
Whatever happens, don't get use ASL locksmiths. I had an emergency and called them to change my lock last year. Now I need new keys (a set of keys is around £30), I contacted them a week ago by phone and email, and also put through an order for two sets on their website. They never answered my repeated emails, and I also didn't receive an order confirmation or digital receipt for my purchase. On the phone last week they told me I'd receive my keys this week on Monday, while now - on Wednesday - they say I'll get them next week. I'm considering getting my lock changed just so I never have to deal with them again. Luckily I don't need keys urgently, but if this was an emergency I would de facto be locked out of my house. Don't trust all the positive reviews, and scroll down to see more people who share experiences like mine. I also read they give you a free set of keys if you leave a 5 star review. If I could give 0 stars, I would
I contacted ASL locksmiths when I needed some work on my door (possible full replacement & increased security) & John was fast to respond to all my questions. On arrival, his colleague David gave some honest advice about the issues based on his experience and inspection - & offered a solution which was more economical, honest & fair. Such service is rare in todays world. He completed the job same day. Would highly recommend ASL for any security needs! Thank you
WHAT A RELIEF! I have just been through a stressful period where the front door to my property got damaged through a break in. I contacted so many people and it was ASL- who lived up to their name from beginning to end. The chap that came to complete the work was focused got on with job and completed it within the time frame promised. Most important he cleaned up so there was no mess or debris left. The chap did a satisfactory job on the door in order that I can resume some normality. Thanks ASL keep going (.L- Bucks...)
I can't praise ASL highly enough. The attempted break-in left my door useable short term but insecure and fragile. ASL office answered all my questions, were amazingly quick to respond, and a highly skilled fitter and accredited locksmith carried out the work, resulting in an enhanced security arrangement, a better (less drafty) fit, and matched the aesthetics required. They are in my permanent contact list for friends in need.
We called ASL 24/7 Emergency Locksmith in the middle of the night in an emergency as a family member locked themselves in the bedroom from the inside, and could not unlock the door as the lock was stuck and the key would not spin.We called a few Locksmiths and ASL were the most trustworthy and the only one to get the job done. Another Locksmith quoted £99 – and once they came to our flat, they said they would need to drill holes and damage our door and that it would now cost us £199!! So they wanted to damage our door and charge us more than what they initially quoted. Beware of scams and other dishonest locksmiths.ASL responded quickly, and arrived within 10 minutes, honoured their price quote, and got the job done quick so we could sleep. Scott was the Locksmith who was fantastic and opened our door, without damage. He was very persistent and tried multiple techniques, with various tools – he is very experienced and knew exactly what he was doing. Thank You Scott!!Highly recommend ASL – their prices are fare, their service is quick, and they are honest and professional. Five Star!
Great service provided by ASL. We contacted after my Nan's door was forced by the police and they were very quick and timely in responding and getting the work booked in as soon as possible
I had to call ASL out in an emergency to repair a front door, they responded quickly, got someone out to do the work that evening who did a really good job, and charged a reasonable price for the work given it was short notice and urgent. I was really pleased with the service and quality of the work.
I am impressed by the services provided by ASL team. They are professional, responsive and efficient.Our new door installed by ASL gives us a good sense of security.Thank you !
Rip-off!!!One of the guy took 164 ponds for an emergency key open service. After that, I received a receipt and i knew that was actually 140 pounds.Also, when I tried to pay by card, they asked my card number and password. Because they didn’t have payment machine. Fortunately, I had enough cash at that moment, so I just lost 24 pounds but if I didn’t have it and if I paid by card, maybe they stole more.I highly recommend to use other companies.
UNRELIABLE - don’t use this company. I booked their services to secure the front of my elderly mother’s flat and then they didn’t even both to tell me they weren’t going to show up. Poor effort!
The police broke into my door without reason and said it is my responsibility to fix it, and they will compensate me! A nightmare!So called these guys on Monday, worries would take a while, but I was amazed about the response as on same day they asked me to send some pictures, so which they replied with the options, we agreed which one, and following day my door has been replaced to high standards, and I could not be happier with the service and the door itself!Everything was done to minimise any inconvenience for myself, all questions asked with a big smile, nothing was too much for them, and attention to details!What can I say? My nightmare turned into sweet dreams!Thank you guys, couldn’t have asked for more!Anybody out there needing a door or other locksmiths services, this is the people you want to help you, I mean it!Thank you again!
The service was efficient however we were charged £300 for replacing a door handle. Wish we knew the price prior.Update and rely to the serive provider’s rely:As mentioned, the service was efficient. All I‘m saying is we should have checked the price prior. A bit more details:1. The emergency service was called at 6pm and the engineer arrived around 7pm.2. The service was simply replacing the broken handle to a spare handle (not new) to get in the room. No key replacement
Excellent service. Needed a replacement door and locks in an emergency and they were there within an hour. New door fitted, all furniture replaced and great new locks. Just ordered some extra keys and again, easy and efficient to do.
I had to order some extra keys for the entrance door of my building and as I wasn't sure whether I can just order them or it needs to be arranged by the managing company of the building, I cald ASL on a Sunday to check. They called me back, asked a few questions and explained exactly what I need to do. Very professional and fast service
Great locks. Its quite a high crime area, but no break-ins since ASL fitted these. Also, they seem impossible to copy for the high street key cutting shops - which is extra security for us. Great.
I requested for a new door and locks to be fitted after having been burgled. Henry, the carpenter, was lovely and meticulous. He stayed until the job was completely finished and was very polite. Good quality door.
Great service on a Saturday afternoon and evening from John and the carpenter arrived promptly on Sunday morning. He did a great job and very secure door.
Excellent service. 2nd time I have used ASL to replace a front door. 1st time due to burglary and second time when I moved in to a new flat and wanted to replace the existing flimsy internal front door with something solid. Came out to install door on a Saturday at no extra cost.
TERRIBLE EXPERIENCE.After we had a break in, we called this company being the only people we could find to work late in the day.They charged us £120, just for a guy to hammer a frame into place and replace 1 screw... we had contact them after this and they said all it was, was just to make the door lockable again.Contacted another fella, who upon arriving advised us that they should of drilled more mounting holes and installed 3 inch screws into the frame.
These security keys are perfect. The tenants tried to get one cut and couldn't. Now I know they have an extra set of keys and will be sure to get them back if they move out.
Called ASL after we were burgled and needed the front door securing. Arrived within the hour, work finished in 30 mins, e-mail invoice for the insurers sent same day. Excellent service all round.
We had an attempted break-in, leaving our door compromised, and John responded immediately. He sent Brian to quote for a replacement door and new locks the same day. When we went ahead with the quote Brian arrived on time, having sourced a much stronger door with ASL locks. He spent a day installing the door, ensuring the work was done to the highest standards. We now have a very strong security door that was delivered and fitted swiftly, making us feel secure again. ASL are knowledgeable about what they do and carry out all their work with charm and attention to detail.
ASL installed a replacement security door following a burglary at the weekend - prompt response and very happy with the sturdy and secure new door and locks.
ASL fitted a new Titan door for me a number of years ago when I had been burgled. They made a terrible situation much easier to deal with as I felt safe again. I have bought new keys from them several times, for my door and the service has been fast and friendly. They are always there to help.
These are the best builders I have found in London. They arrived the next day after ordering, delivered on time, worked solidly with no break, did beautiful work, had a good eye and so the door looks lovely, responded to my ideas/concerns, and even went beyond the call of duty to help with advising on security after our burglary. I would highly recommend them.
I hadn't registered my keys and the key number didn't appear on the ASL website, so I was a bit stuck. I called the telephone number, no reply but my call was quickly returned and Eva managed to identify the keys, after I sent a photo. All very efficient.