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Google Rating

4.8

Based on 242 reviews

ASL 24/7 Emergency Locksmiths, Door Replacement & Burglary Repairs

4.8

Pete Smith

15:48 09 Apr 24

very easy process to order

Kenton Price

13:46 20 Mar 24

Second time of using them, they are the provider of the security keys for my apartment block. My managing agent charges 150% more than ASL!

Shohreh Bayram

19:55 14 Mar 24

I had a break in two weeks ago. They broke the front door to get in. The frame and the door was badly damaged. I called ASL 24/7 Emergency Locksmith. They send someone to replace the front door. They arrived on time on a Saturday. The frame was badly damaged. They replaced the door and repaired the frame. Their price was nearly £1000 cheaper than another company. I am happy with the door. They gave me two extra keys for free as well. Thank you and I recommend this company.

Panos Anagnostopoulos

12:04 14 Mar 24

Highly recommended! Extremely fast and efficient service. Had a custom-sized door cut and installed in a few hours. Very high quality and truly secure. Very professional and tidy. Thank you!

Kerry Ballard

15:24 13 Mar 24

Easy to follow website instructions to order a replacement key to be sent by post

Doug Garrett

22:12 06 Mar 24

ASL provided a swift key replacement service, from secure information they already held. I’d highly recommend their professional approach.James Garrett

caroline

15:44 27 Feb 24

User-friendly website, very efficient.

Denisa Voinescu

22:17 18 Feb 24

BEST

Mateusz Piwowar

10:54 09 Feb 24

I have been really impressed by the level of service provided by ASL key cut. Excellent service

Ruth Shuck

09:15 12 Jan 24

Ordered a key online for my brothers flat, very easy to navigate website.

Gill Mautner

10:57 17 Oct 23

Very helpful staff. Highly recommended.

Charlotte _

09:50 17 Oct 23

They offer an extra key for 5* reviews.

08:51 17 Oct 23

Leila Stansfield

20:10 10 Oct 23

Efficient, cost effective, did what they said they would

Marianna Giusti

09:00 04 Oct 23

Whatever happens, don't get use ASL locksmiths. I had an emergency and called them to change my lock last year. Now I need new keys (a set of keys is around £30), I contacted them a week ago by phone and email, and also put through an order for two sets on their website. They never answered my repeated emails, and I also didn't receive an order confirmation or digital receipt for my purchase. On the phone last week they told me I'd receive my keys this week on Monday, while now - on Wednesday - they say I'll get them next week. I'm considering getting my lock changed just so I never have to deal with them again. Luckily I don't need keys urgently, but if this was an emergency I would de facto be locked out of my house. Don't trust all the positive reviews, and scroll down to see more people who share experiences like mine. I also read they give you a free set of keys if you leave a 5 star review. If I could give 0 stars, I would

Gaurav Shrestha

08:43 28 Sep 23

My tenant lost the main door key and had to order a replacement.The order process was very easy and the prices were reasonable.

Shan H

22:48 26 Jun 23

Had an emergency, called 4 times and received no answer. The mobile also went straight to voicemail.

Dwain

14:27 22 Jun 23

good service, would recommend

ldn life

16:12 02 Jun 23

I contacted ASL locksmiths when I needed some work on my door (possible full replacement & increased security) & John was fast to respond to all my questions. On arrival, his colleague David gave some honest advice about the issues based on his experience and inspection - & offered a solution which was more economical, honest & fair. Such service is rare in todays world. He completed the job same day. Would highly recommend ASL for any security needs! Thank you

Voce corner

11:02 02 Jun 23

WHAT A RELIEF! I have just been through a stressful period where the front door to my property got damaged through a break in. I contacted so many people and it was ASL- who lived up to their name from beginning to end. The chap that came to complete the work was focused got on with job and completed it within the time frame promised. Most important he cleaned up so there was no mess or debris left. The chap did a satisfactory job on the door in order that I can resume some normality. Thanks ASL keep going (.L- Bucks...)

Sarah K

17:35 16 May 23

Average. Ok in an emergency.

Colemar Junior

14:33 10 May 23

Very Good Services !!

Cath O Brien

09:35 13 Apr 23

Very helpful staff and swift service

Sharon Witherspoon

17:31 23 Mar 23

I can't praise ASL highly enough. The attempted break-in left my door useable short term but insecure and fragile. ASL office answered all my questions, were amazingly quick to respond, and a highly skilled fitter and accredited locksmith carried out the work, resulting in an enhanced security arrangement, a better (less drafty) fit, and matched the aesthetics required. They are in my permanent contact list for friends in need.

Ali Gilani

17:19 22 Mar 23

We called ASL 24/7 Emergency Locksmith in the middle of the night in an emergency as a family member locked themselves in the bedroom from the inside, and could not unlock the door as the lock was stuck and the key would not spin.We called a few Locksmiths and ASL were the most trustworthy and the only one to get the job done. Another Locksmith quoted £99 – and once they came to our flat, they said they would need to drill holes and damage our door and that it would now cost us £199!! So they wanted to damage our door and charge us more than what they initially quoted. Beware of scams and other dishonest locksmiths.ASL responded quickly, and arrived within 10 minutes, honoured their price quote, and got the job done quick so we could sleep. Scott was the Locksmith who was fantastic and opened our door, without damage. He was very persistent and tried multiple techniques, with various tools – he is very experienced and knew exactly what he was doing. Thank You Scott!!Highly recommend ASL – their prices are fare, their service is quick, and they are honest and professional. Five Star!

George Dallal

09:35 02 Mar 23

Very quick and professional service. Highly recommended. Excellent website .

Hamish Robertson

22:42 22 Feb 23

Excellent, fast and reliable service.

Joshua Austin

17:05 13 Feb 23

Great service provided by ASL. We contacted after my Nan's door was forced by the police and they were very quick and timely in responding and getting the work booked in as soon as possible

Kelly Alexander

08:13 09 Feb 23

I had to call ASL out in an emergency to repair a front door, they responded quickly, got someone out to do the work that evening who did a really good job, and charged a reasonable price for the work given it was short notice and urgent. I was really pleased with the service and quality of the work.

Luís Zeferino

19:27 06 Jan 23

Great service! Recommend!

Jinny Wang

11:08 02 Dec 22

Very easy to contact and efficient website. Excellent service.

Jennifer Jane Huang

11:41 29 Nov 22

I am impressed by the services provided by ASL team. They are professional, responsive and efficient.Our new door installed by ASL gives us a good sense of security.Thank you !

Imran Anwar

16:02 28 Nov 22

I am impressed by the services provided by ASL team. They are professional, responsive and efficient.

elisa

12:31 25 Nov 22

A real estate agent in St John’s Wood recommended to me ASL and I can’t be happier with them. Excellent customer service and responsiveness.

渡邊莉帆

04:32 19 Nov 22

Rip-off!!!One of the guy took 164 ponds for an emergency key open service. After that, I received a receipt and i knew that was actually 140 pounds.Also, when I tried to pay by card, they asked my card number and password. Because they didn’t have payment machine. Fortunately, I had enough cash at that moment, so I just lost 24 pounds but if I didn’t have it and if I paid by card, maybe they stole more.I highly recommend to use other companies.

Jon Raab (Jonno)

14:27 16 Nov 22

Good solid door fitted, small problem resolved without question

Nicholas Connor

15:35 04 Nov 22

Excellent services, fast and efficient.

Marta Nieroda

17:22 27 Oct 22

Amazing service. All details and guarantees agreed prior to the job which was done quickly, efficiently and to the highest standard. Highly recommend

Kate “Kitty” Bailiss

20:05 14 Oct 22

UNRELIABLE - don’t use this company. I booked their services to secure the front of my elderly mother’s flat and then they didn’t even both to tell me they weren’t going to show up. Poor effort!

Shan Ashary

10:06 05 Oct 22

Great and quick service. However, the keys are expensive

James Hamp

11:28 31 Aug 22

Good service

Beryl Strreader

13:48 22 Aug 22

Excellent service would recommend them

Santiago Figueroa

15:32 26 Jul 22

Great service. Would use them again. 100% recommend them

Elena Marin-Yanez

08:52 03 Jul 22

They fitted my door in one day, quick and very good job. Very happy with the customer service too.

Giuseppe Riviezzo

16:58 29 Jun 22

The police broke into my door without reason and said it is my responsibility to fix it, and they will compensate me! A nightmare!So called these guys on Monday, worries would take a while, but I was amazed about the response as on same day they asked me to send some pictures, so which they replied with the options, we agreed which one, and following day my door has been replaced to high standards, and I could not be happier with the service and the door itself!Everything was done to minimise any inconvenience for myself, all questions asked with a big smile, nothing was too much for them, and attention to details!What can I say? My nightmare turned into sweet dreams!Thank you guys, couldn’t have asked for more!Anybody out there needing a door or other locksmiths services, this is the people you want to help you, I mean it!Thank you again!

Lu Chen

11:02 28 Jun 22

The service was efficient however we were charged £300 for replacing a door handle. Wish we knew the price prior.Update and rely to the serive provider’s rely:As mentioned, the service was efficient. All I‘m saying is we should have checked the price prior. A bit more details:1. The emergency service was called at 6pm and the engineer arrived around 7pm.2. The service was simply replacing the broken handle to a spare handle (not new) to get in the room. No key replacement

Caspar Tynan

18:26 21 Apr 22

Had an emergency door issue and was sorted within hours - very efficient and replaced with a very secure door.

R Hartfree-Pearce

11:11 20 Apr 22

Excellent service. Needed a replacement door and locks in an emergency and they were there within an hour. New door fitted, all furniture replaced and great new locks. Just ordered some extra keys and again, easy and efficient to do.

13:27 07 Mar 22

23:50 04 Nov 21

12:55 02 Nov 21

07:31 21 Oct 21

Great overall service

John van Someren

14:21 14 Oct 21

One phone call, one visit to the web and all done!

Jonathan Gordon

17:38 08 Oct 21

Rohan Inamdar

15:31 20 Aug 21

Responded to break in quickly and replaced door over the weekend. Very happy.

Marina M

10:23 16 Aug 21

I had to order some extra keys for the entrance door of my building and as I wasn't sure whether I can just order them or it needs to be arranged by the managing company of the building, I cald ASL on a Sunday to check. They called me back, asked a few questions and explained exactly what I need to do. Very professional and fast service

Robina Coker

15:11 23 Jul 21

Responsive, prompt and professional. Excellent locks and a secure key replacement service. Based on past performance, I would not use anyone else.

Niamh Grayson

09:47 25 May 21

Very easy to order

Jonathan Peace

09:19 22 Apr 21

Easy process

pankil parikh

07:12 15 Dec 20

very professional and helpful

Jan Williams

14:49 18 Nov 20

Great locks. Its quite a high crime area, but no break-ins since ASL fitted these. Also, they seem impossible to copy for the high street key cutting shops - which is extra security for us. Great.

Anuita Woodhull

13:12 19 Mar 20

Seamless service, very responsive and customer friendly. Many thanks for the quick work.

Eileen Ryan

18:03 03 Mar 20

Extremely good customer service. They go the extra mile

Simon Darby

19:25 18 Feb 20

Received great service and very convenient for ordering extra required keys etc.

Ignacio Gil-Casares

16:14 03 Dec 19

Service was fantastic. We had 2 guys installing the door very quickly and now feel much safer. Thank you!

Gabrielle Lang

08:03 13 Nov 19

I requested for a new door and locks to be fitted after having been burgled. Henry, the carpenter, was lovely and meticulous. He stayed until the job was completely finished and was very polite. Good quality door.

Jeremy Jak Amram

10:51 05 Sep 19

Great service! very fast

Daniel Stocks

11:05 02 Sep 19

Max von Bonin

07:49 02 Sep 19

Very prompt service, secure locks and very good experience

peter clements

10:54 31 Jul 19

Fast reliable service and good quality replacement door.Would recommend.

Dan Cook

17:30 22 Jul 19

Great service on a Saturday afternoon and evening from John and the carpenter arrived promptly on Sunday morning. He did a great job and very secure door.

Mervyn Porter

10:15 05 Jul 19

Very easy and fast to get to get spare keys cut. Excellent website. Very secure locks.

John Van de North

07:30 20 Jun 19

Always reliable and on time. Registered key service has been easy to use.

Dominic Gauld

10:31 18 Jun 19

Excellent service. 2nd time I have used ASL to replace a front door. 1st time due to burglary and second time when I moved in to a new flat and wanted to replace the existing flimsy internal front door with something solid. Came out to install door on a Saturday at no extra cost.

Paul Taylor

19:53 09 Jun 19

Really simple and quick to order a replacement key on their website.

Marios Chrysanthou

16:14 06 Jun 19

Not good did not deliver when they said

Thomas Leman

15:21 11 May 19

Having lost my key a week ago, I found it very easy to order a secure key to be delivered promptly. All round great service.

Nish Sin

12:32 08 May 19

Great Company!

S Silva

20:14 03 May 19

TERRIBLE EXPERIENCE.After we had a break in, we called this company being the only people we could find to work late in the day.They charged us £120, just for a guy to hammer a frame into place and replace 1 screw... we had contact them after this and they said all it was, was just to make the door lockable again.Contacted another fella, who upon arriving advised us that they should of drilled more mounting holes and installed 3 inch screws into the frame.

Max Dubiel

16:44 05 Apr 19

Great service- speedy response

Francesca Pasteur

15:38 04 Apr 19

Always received a good service!

Ben Mardle

07:33 19 Mar 19

These security keys are perfect. The tenants tried to get one cut and couldn't. Now I know they have an extra set of keys and will be sure to get them back if they move out.

Tony Shepherd

10:44 12 Mar 19

Called ASL after we were burgled and needed the front door securing. Arrived within the hour, work finished in 30 mins, e-mail invoice for the insurers sent same day. Excellent service all round.

Geoff Tubb

19:42 06 Mar 19

Paul Finch

11:36 05 Mar 19

quick, easy, simple. thanks guys.

Daniel Green

15:58 21 Feb 19

Hannah Sangarde-Brown

23:34 23 Jan 19

Great service - very speedy and efficient

Ayse Selin Arar

13:01 17 Jan 19

Linus Karp

17:10 06 Jan 19

Fast service, efficient website. Couldn't be happier!

Ashley Cook

17:21 05 Dec 18

We had an attempted break-in, leaving our door compromised, and John responded immediately. He sent Brian to quote for a replacement door and new locks the same day. When we went ahead with the quote Brian arrived on time, having sourced a much stronger door with ASL locks. He spent a day installing the door, ensuring the work was done to the highest standards. We now have a very strong security door that was delivered and fitted swiftly, making us feel secure again. ASL are knowledgeable about what they do and carry out all their work with charm and attention to detail.

James Allchurch

14:34 21 Nov 18

ASL installed a replacement security door following a burglary at the weekend - prompt response and very happy with the sturdy and secure new door and locks.

karen price

17:33 20 Nov 18

ASL fitted a new Titan door for me a number of years ago when I had been burgled. They made a terrible situation much easier to deal with as I felt safe again. I have bought new keys from them several times, for my door and the service has been fast and friendly. They are always there to help.

Louise Mulley

17:06 30 Oct 18

Fast and efficient. Excellent service especially regarding re-ordering of spare keys. Highly recommend.

Russell Graur

14:31 30 Oct 18

Fast and very easy service.

Toyin Jacobs

17:25 28 Oct 18

The customer care at ASL locks is excellent . They provide a seamless service that is prompt and fantastic. I have really been impressed.

Alexandra Robson

16:11 24 Oct 18

These are the best builders I have found in London. They arrived the next day after ordering, delivered on time, worked solidly with no break, did beautiful work, had a good eye and so the door looks lovely, responded to my ideas/concerns, and even went beyond the call of duty to help with advising on security after our burglary. I would highly recommend them.

Carolyn Hayman

10:23 03 Oct 18

I hadn't registered my keys and the key number didn't appear on the ASL website, so I was a bit stuck. I called the telephone number, no reply but my call was quickly returned and Eva managed to identify the keys, after I sent a photo. All very efficient.

N Muhammad

14:38 02 Oct 18

Excellent service. Easy ordering and quick despatch of replacement key.

Juani Sierra

11:10 26 Sep 18

XIN ZHOU

16:54 05 Sep 18

Clear instruction! You will never get confused even after quite few years since your first keys. It helps a lot. Hope the new keys arriving soon.

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